Privacy Policy

A Square Gokarting respects your privacy and recognizes the need to protect your personal information (any information by which you can be identified, such as name, address, financial information, and telephone number) you share with us. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our web sites and applications. In general, you can visit app.asquaregokarting.com without telling us who you are or revealing any personal information about yourself. We track the Internet address of the domains from which people visit us and analyze this data for trends and statistics, but the individual user remains anonymous.

Please note that our Privacy Policy forms part of our Terms and conditions. A transaction on A Square Gokarting is to be conducted by persons above the age of 18 years only. If you are under 18 years of age, you are not allowed to make a transaction in A Square Gokarting. It is the duty of the legal guardians of all persons below 18 years of age to ensure that their wards do not make a transaction without their supervision. It shall be automatically deemed that by allowing any person below the age of 18 years to transact, their legal guardians have expressly consented to their use.

We may collect your personal data when you: • Create an account with us • Use any related services connected to A Square Gokarting • Participate in contests, surveys, or promoted activities • Complete contact forms or request newsletters We also automatically collect technical data including Browser type, IP address, Language, Operating system, Cookies, device IDs, and usage behavior (content viewed, searched, or transacted).

The personal data we collect will be used for: • Creating and maintaining your account/profile • Tracking activity and carrying out financial transactions • Research and analytics on user demographics and behavior • Personalizing communications and enhancing user experience • Verifying eligibility for marketing events • Fraud screening and prevention

We have implemented reasonable security arrangements including physical, administrative, technical, and electronic security measures. We are PCI DSS certified, which means the data you submit to us is secure and protected against loss or theft in accordance with globally accepted data security standards. However, no security measures are perfect or impenetrable.

Our Android app uses the Meta (Facebook) SDK to measure how well our advertising works. When you use the app, we share the following with Meta Platforms, Inc.: • Your device's advertising ID — a resettable identifier provided by Android, not your name or phone number • Basic device and app information (device model, operating system version, language, time zone, app version) • Actions you take in the app: installing and opening it, viewing an activity, adding to cart, selecting a branch, choosing a race day, starting checkout, and completing a booking (including the booking amount, currency and order number) We do NOT share your name, phone number, email address, date of birth, or any payment or card details with Meta. Meta uses this to tell us whether our ads led to app installs and bookings, and to improve how our ads are delivered. Meta's own handling of this data is governed by the Meta Privacy Policy at facebook.com/privacy/policy. You can limit this at any time from your device: Android Settings → Privacy → Ads → "Delete advertising ID". Doing so does not affect your ability to use the app or make bookings. We also use Google Analytics for Firebase to understand how the app is used in aggregate. This is separate from the advertising measurement described above.

At A Square Gokarting, your experience is of utmost importance. If you have an enquiry or complaint, you may contact our Customer Experience Grievance Officer: • Level 1: Support via Live Chat (3-day resolution) • Level 2: Write to escalations@asquaregokarting.com (2-day resolution) • Level 3: Contact General Manager (G V Sravan Kumar) at asquaregokarting@gmail.com (1-day resolution)